Research Design Review is a blog first published in November 2009. RDR currently consists of more than 220 articles and has 650+ subscribers along with nearly 780,000 views. As in recent years, many of the articles published in 2019 centered on qualitative research. This paper — “Qualitative Research: Design & Methods” — represents a compilation of 14 of these articles pertaining to qualitative research design (4 articles) and various methods (10 articles).
The articles on qualitative research design touch on basic yet important considerations when choosing a qualitative approach; specifically, the critical thinking skills required of the researcher to integrate quality principles in the research design, effectively derive meaning from the human experience, and understand the important role of reflexivity. The 10 articles on research methods covers focus group discussions (e.g., building rapport, the asynchronous mode), in-depth interviews (e.g., strengths and limitations, mitigating interviewer bias), case-centered and narrative research (e.g., a case study exploring communication with educators among working-class Latino parents in urban Los Angeles), and an ethnographic case study.
The ability to quickly build rapport with focus group participants and then maintain it throughout the discussion session is a necessary skill of all moderators. Regardless of mode (in-person, telephone, or online), focus group moderators must learn how to effectively engage participants to generate accurate and complete information. Rapport building for the moderator begins even before the start of a group discussion, when he/she welcomes the participants as they arrive at the facility (for an in-person discussion), on the teleconference line (for a telephone focus group), or in the virtual focus group room (for an online discussion), and it continues beyond the introductory remarks during which the moderator acknowledges aspects of the discussion environment that may not be readily apparent (e.g., the presence of observers, the microphone or other device being used to audio record the discussion), states a few ground rules for the session, and allows participants to ask any questions or make comments before the start of the discussion. In the in-person mode, the moderator’s rapport building goes beyond what he/she says to participants to make them feel at ease to also include the physical environment. For example, business executives might feel comfortable and willing to talk sitting around a standard conference table; however, in order to build rapport and stimulate engagement among a group of teenagers, the moderator needs to select a site where teens will feel that they can relax and freely discuss the issues. This might be a standard focus group facility with a living or recreation room setup (i.e., a room with couches, bean bags, and rugs on the floor for sitting) or an unconventional location such as someone’s home or the city park.
Another aspect of the physical environment in in-person discussions that impacts rapport and consequently the quality of the data gathered is the seating arrangement. For instance, Krueger and Casey (2009) recommend that the moderator position a shy participant Read Full Text
Group interviewing in the in-person mode has the advantage of being a natural form of communication. Even in the social media, online world we live in today, the scenario of people sitting together and sharing their opinions and experiences is generally considered a socially acceptable form in the everyday lives of humans. And it is this natural way of communicating that ignites the dynamic, interactive environment that is, in many ways, the raison d’être of the focus group method. As the primary strength of the group discussion method, participant interaction is Read Full Text