quality framework

Is It Good Research?

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Elevating Qualitative Design to Maximize Research Integrity

The following is a modified excerpt from Applied Qualitative Research Design: A Total Quality Framework Approach (Roller & Lavrakas, 2015, pp. 9-10).

All research that is aimed at understanding how people think and behave requires a principled approach to research design that is likely to maximize data quality and to instill users’ confidence in the research outcomes. This is no less so in qualitative than it is in quantitative research; and, in fact, the distinctive attributes and underlying complexities in qualitative research necessitate a quality approach to qualitative research design. This approach requires qualitative researchers to build certain principles into their research studies by way of incorporating and practicing fundamental research standards.

Total Quality FrameworkTo that end, the Total Quality Framework (TQF) was devised to provide a basis by which researchers can develop critical thinking skills necessary to the execution of qualitative designs that maximize the integrity of the research outcomes. This framework is not intended to prescribe a formula or specific procedure by which qualitative researchers should conduct qualitative inquiry. Rather, the TQF provides researchers with a flexible way to focus on quality issues, examine the sources of variability and possible bias in their qualitative methods, and incorporate features into their designs that mitigate these effects and maximize quality outcomes. Integral to the TQF is the idea that all qualitative research must be Credible, Analyzable, Transparent, and Useful. These four components are fundamental to the TQF and its ability to help researchers identify the strengths and limitations of their qualitative methods while also guiding them in the qualitative research design process.

By holding the quality of qualitative research design to a deep level of scrutiny when applied across the diverse, multidisciplinary fields utilizing qualitative methods — e.g., education; psychology; anthropology; sociology; nursing, public health, and medicine; communication; information management; business; geography and environmental science; and program evaluation — the discussion of qualitative research is significantly elevated and enables students, faculty, and practitioners to design and interpret qualitative research studies based on the quality standards that are the hallmark of the TQF.

Roller, M. R., & Lavrakas, P. J. (2015). Applied qualitative research design: A total quality framework approach. New York: Guilford Press.

Quality Frameworks in Qualitative Research

The following is a modified excerpt from Applied Qualitative Research Design: A Total Quality Framework Approach (Roller & Lavrakas, 2015, pp. 20-21)

Many researchers have advanced strategies, criteria, or frameworks for thinking about and promoting the importance of “the quality” of qualitative research at some stage in the research design. There are those who focus on quality as it relates to specific aspects—such as various validation and verification strategies or “checklists” (Barbour, 2001; Creswell, 2013; Brinkmann & Kvale, 2015; Maxwell, 2013; Morse et al., 2002), validity related to researcher decision making (Koro-Ljungberg, 2010) and subjectivity (Bradbury-Jones, 2007), or the specific role of transparency in assessing the quality of outcomes (Miles, Huberman, & Saldaña, 2014). There are others who prescribe particular approaches in the research process—such as consensual qualitative research (Hill et al., 2005), the use of triangulation (Tobin & Begley, 2004), or an audit procedure (Akkerman, Admiraal, Brekelmans, & Oost, 2006). And there are still others who take a broader, more general view that emphasizes the importance of “paying attention to the qualitative rigor and model of trustworthiness from the moment of conceptualization of the research” (Thomas & Magilvy, 2011, p. 154; see also, Bergman & Coxon, 2005; Whittemore et al., 2001).

The strategies or ways of thinking about quality in qualitative research that are most relevant to the Total Quality Framework (TQF) are those that are (a) paradigm neutral, (b) flexible (i.e., do not adhere to a defined method), and (c) applicable to all phases of the research process. Among these, the work of Lincoln and Guba (e.g., 1981, 1985, 1986, and 1995) is the most noteworthy. Although they profess a paradigm orientation “of the constructionist camp, loosely defined” (Lincoln et al., 2011, p. 116), the quality criteria Lincoln and Guba set forth more than 35 years ago is Read Full Text