Total Quality Framework

Transparent Qualitative Research: The Total Quality Framework Transparency Component

The Total Quality Framework (TQF)* contributes to the conversation in the qualitative research community by providing researchers with a way to think about their qualitative designs – along with strategies or techniques – for the purpose of enhancing the quality of research outcomes. The TQF is a comprehensive approach that considers all stages of the research process – from data collection to the final “product.” Recent articles in Research Design Review discussed two of the four components of the TQF – specifically, the Credibility component and the Analyzability component. The Credibility component pertains to data collection and consists of Scope (having to do with sampling and coverage) and Data Gathering (having to do with minimizing potential bias, nonresponse, and other factors that may weaken the validity of the data). The Analyzability component of the TQF is focused on the Processing of qualitative data (e.g., the quality by which the initial “raw” data is transformed) as well as Verification of research findings and interpretations (e.g., by way of deviant cases, peer debriefs, the reflexive journal).

The third component of the TQF has to do with the next phase in a qualitative research design – that is, reporting. When the data has been collected and thoroughly processed and verified, the qualitative researcher Read Full Text

Analyzable Qualitative Research: The Total Quality Framework Analyzability Component

A March 2017 article in Research Design Review discussed the Credibility component of the Total Quality Framework (TQF). As stated in the March article, the TQF “offers qualitative researchers a way to think about the quality of their research designs across qualitative methods and irrespective of any particular paradigm or theoretical orientation” and revolves around the four phases of the qualitative research process – data collection, analysis, reporting, and doing something of value with the outcomes (i.e., usefulness). The Credibility piece of the TQF has to do with data collection. The main elements of Credibility are Scope and Data Gathering – i.e., how well the study is inclusive of the population of interest (Scope) and how well the data collected accurately represent the constructs the study set out to investigate (Data Gathering).

The present article briefly describes the second TQF component – Analyzability. Analyzability is concerned with the “completeness and accuracy of the analysis and interpretations” of the qualitative data derived in data collection and consists of two key parts – Processing and Verification. Processing involves the careful consideration of: Read Full Text

Credible Qualitative Research: The Total Quality Framework Credibility Component

The Total Quality Framework (TQF) has been discussed in several articles appearing in Research Design Review. Some of these articles simply reference the TQF in the context of a broader discussion while others – such as “A Quality Approach to the Qualitative Research Proposal” and “Evaluating Quality Standards in a Qualitative Research Literature Review” – speak more directly about applications of the TQF. The TQF is defined as “a comprehensive perspective for creating, managing, and interpreting quality research designs and evaluating the likelihood that a qualitative study will provide information that is valid and useful for the purposes for which the study is intended” (Roller & Lavrakas, 2015, pp. 21-22). In essence, the framework offers qualitative researchers a way to think about the quality of their research designs across qualitative methods as well as a particular paradigm or theoretical orientation. In this way, the TQF is grounded in the core belief that,

if it is agreed that qualitative research can, in fact, serve worthwhile purposes, then logically it would serve those purposes only to the degree that it is done well, regardless of the specific objectives that qualitative researchers strive to address. (p.20)

There are four components to the TQF – Credibility, Analyzability, Transparency, and Usefulness – each pertaining to a distinct aspect of the research process. The schematic (below) shows the Read Full Text