Researchers conduct qualitative research because they acknowledge the human condition and want to learn more, and think differently, about a research issue than what is usual from mostly numerical quantitative survey research data. Not surprisingly, the unique nature of qualitative inquiry is characterized by a distinctive set of attributes, all of which impact the design of qualitative research one way or the other. The 10 unique attributes of qualitative research* are the:
- Absence of “truth” With all the emphasis in qualitative research on reality and the human condition, it might be expected that qualitative inquiry is in the business of garnering “the truth” from participants. Instead of “truth,” the qualitative researcher collects information from which some level of knowledge can be gained. The researcher does not acquire this information and knowledge in a vacuum but rather in a context and, in this way, the research data are a product of various situational factors. For this reason, qualitative researchers do not talk about the “truth” of their findings but rather the “plausibility” of their interpretations.
- Importance of context A relevant factor in the elusiveness of “truth” is the central and significant role context plays in qualitative research. Whether it be the physical environment or mode by which an in-depth interview (IDI), group discussion, or observation is conducted the outcomes in qualitative research hinge greatly on the contexts from which we obtain this data.
- Importance of meaning Although the goal of all research is to draw meaning from the data, qualitative research is unique in the dimensionality of this effort. Qualitative researchers derive meaning from the data by way of multiple sources, evaluating any number of variables such as: the context, the language, the impact of the participant-researcher relationship, the potential for participant bias, and the potential for researcher bias.
- Researcher-as-instrument Along with the emphases on context, meaning, and the potential for researcher subjectivity, qualitative research is distinguished by the fact it places the researcher at the center of the data-gathering phase and, indeed, the researcher is the instrument by which information is collected. The closeness of the researcher to the research participants and subject matter instills an in-depth understanding which can prove beneficial to a thorough analysis and interpretation of the outcomes; however, this intimacy heightens concerns regarding the researcher’s ability to collect (and interpret) data in an objective, unbiased manner.
- Participant-researcher relationship Closely associated with the idea that the researcher is the tool by which data are gathered is the important function of the participant-researcher relationship in qualitative research and its impact on research outcomes. This relationship is at the core of IDIs, group discussions, and participant observation, where participants and researchers share the “research space” within which certain conventions for communicating (knowingly or not) may be formed and which, in turn, shapes the reality the researcher is capturing in the data.
- Skill set required of the researcher Qualitative research requires a unique set of skills from the researcher, skills that go beyond the usual qualities of organization, attention to detail, and analytical abilities that are necessary for all researchers. Techniques to build rapport with participants and active listening skills are only two examples. Qualitative researchers also need a special class of analytical skills that can meet the demands of “messy analysis” (see below) in qualitative inquiry where context, social interaction, and numerous other inter-connected variables contribute to the realities researchers take away from the field.
- Flexibility of the research design A defining characteristic of qualitative research is the flexibility built into the research design. For instance, it is not until a focus group moderator is actually in a group discussion that he or she understands which topical areas to pursue more than others or the specific follow-up (probing) questions to interject. And, a participant observer has little control over the activities of the observed and, indeed, the goal of the observer is to be as unobtrusive and flexible as possible in order to capture the reality of the observed events.
- Types of issues or questions effectively addressed by qualitative research Qualitative research is uniquely suited to address research issues or questions that might be difficult, if not impossible, to investigate under more structured, less flexible research designs. Qualitative inquiry effectively tackles: sensitive or personal issues such as domestic violence and sexual dysfunction; intricate topics such as personal life histories; nebulous questions such as “Is the current school leadership as effective as it could be?”; and contextual issues such as in-the-moment decision-making. Similarly, qualitative research is useful at gaining meaningful information from hard-to-reach or underserved populations such as children of all ages, subcultures, and deviant groups.
- Messy analysis and inductive approach Without a doubt, qualitative research analysis is messy. The analysis of qualitative data does not follow a straight line, where point ‘A’ leads to point ‘B’, but rather is a multi-layered, involved process that continually builds upon itself until a meaningful and verifiable interpretation is achieved. The messiness of the interconnections, inconsistencies, and seemingly illogical input reaped in qualitative research demand that researchers embrace the tangles of their data from many sources. A large contributor to the “messiness” of the analytical process is the inductive method. Qualitative researchers analyze their outcomes from the inside out, organizing and deriving meaning from the data by way of the data itself.
- Unique capabilities of online and mobile qualitative research Online and mobile technology offer unique enhancements to qualitative research design. In large part, this technology has shifted the balance of power from the researcher to the online or mobile participant who is given greater control of the research process by way of more flexibility, convenience, and ways to respond in greater detail and depth to the researcher’s questions.
* Adapted from Applied Qualitative Research Design: A Total Quality Framework Approach (Roller, M. R. & Lavrakas, P. J., 2015. New York: Guilford Press).