A February 2017 article posted in Research Design Review discusses qualitative data transcripts and, specifically, the potential pitfalls when depending only on transcripts in the qualitative analysis process. As stated in the article,
Although serving a utilitarian purpose, transcripts effectively convert the all-too-human research experience that defines qualitative inquiry to the relatively emotionless drab confines of black-on-white text. Gone is the profound mood swing that descended over the participant when the interviewer asked about his elderly mother. Yes, there is text in the transcript that conveys some aspect of this mood but only to the extent that the participant is able to articulate it. Gone is the tone of voice that fluctuated depending on what aspect of the participant’s hospital visit was being discussed. Yes, the transcriptionist noted a change in voice but it is the significance and predictability of these voice changes that the interviewer grew to know over time that is missing from the transcript. Gone is an understanding of the lopsided interaction in the focus group discussion among teenagers. Yes, the analyst can ascertain from the transcript that a few in the group talked more than others but what is missing is the near-indescribable sounds dominant participants made to stifle other participants and the choked atmosphere that pervaded the discussion along with the entire group environment.
Missing from this article is an explicit discussion of the central role audio and/or video recordings – that accompany verbal qualitative research modes, e.g., face-to-face and telephone group discussions and in-depth interviews (IDIs) – play in the analysis of qualitative data. Researchers who routinely utilize recordings during analysis are more likely to derive valid interpretations of the data while also staying connected to Read Full Text
Note taking is fundamental to the in-depth interviewing process and an essential interviewer skill. And yet note taking – e.g., why note taking is important, how to take notes, and how to use notes from a completed interview – does not get much attention. Note taking is important – actually, critical – to the in-depth interview method because it is about much more than jotting down a participant’s comments and responses to the interviewer’s questions.
In fact, an effective note taker is a more effective interviewer. This is because
Taking notes during an interview helps to focus the interviewer’s attention on the participant’s point of view and lived experience relevant to the research question.
Taking notes helps the interviewer internalize what is being said by the participant which in turn helps the interviewer identify seemingly contradictory statements and follow up on new, insightful topic areas that may not appear on the interview guide.
The interviewer’s heightened focused attention and internalization helps to build rapport and enhances the participant-researcher relationship.
The interviewer can add sidebar notations while taking notes that add context to what is being discussed or remind the interviewer to follow up on a particular comment.
Taking notes allows the interviewer to identify and flag important quotes made by the participant in the moment when the contextual import of participant’s statements can be fully appreciated and noted.
An effective note taker is also better equipped to conduct meaningful analyses of the data, leading to useful outcomes. This is because Read Full Text
A March 2017 article in Research Design Review discussed the Credibility component of the Total Quality Framework (TQF). As stated in the March article, the TQF “offers qualitative researchers a way to think about the quality of their research designs across qualitative methods and irrespective of any particular paradigm or theoretical orientation” and revolves around the four phases of the qualitative research process – data collection, analysis, reporting, and doing something of value with the outcomes (i.e., usefulness). The Credibility piece of the TQF has to do with data collection. The main elements of Credibility are Scope and Data Gathering – i.e., how well the study is inclusive of the population of interest (Scope) and how well the data collected accurately represent the constructs the study set out to investigate (Data Gathering).
The present article briefly describes the second TQF component – Analyzability. Analyzability is concerned with the “completeness and accuracy of the analysis and interpretations” of the qualitative data derived in data collection and consists of two key parts – Processing and Verification. Processing involves the careful consideration of: Read Full Text