The following is a modified excerpt from Applied Qualitative Research Design: A Total Quality Framework Approach (Roller & Lavrakas, 2015, pp. 20-21).
Many researchers and scholars have advanced strategies, criteria, or frameworks for thinking about and promoting the importance of “the quality” of qualitative research at some stage in the research design. One such strategy is the framework developed by Levitt et al. (2017) that centers on methodological integrity. Another is the Total Quality Framework (TQF) which has been discussed throughout Research Design Review, as in the article titled “The ‘Quality’ in Qualitative Research Debate & the Total Quality Framework.”
The strategies or ways of thinking about quality in qualitative research that are most relevant to the TQF are those that are (a) paradigm neutral, (b) flexible (i.e., do not adhere to a defined method), and (c) applicable to all phases of the research process. Among these, the work of Lincoln and Guba (e.g., 1981, 1985, 1986, and 1995) is the most noteworthy. Although they profess a paradigm orientation “of the constructionist camp, loosely defined” (Lincoln et al., 2011, p. 116), the quality criteria Lincoln and Guba set forth nearly 30 years ago is particularly pertinent to the TQF in that it advances the concept of trustworthiness as a major criterion for judging whether a qualitative research study is “rigorous.” In their model, trustworthiness addresses the issue of “How can a [qualitative researcher] persuade [someone] that the findings of a [study] are worth paying attention to, worth taking account of?” (Lincoln & Guba, 1985, p. 290). That is, what are the criteria upon which such an assessment should be based? In this way, Lincoln and Guba espouse standards that are flexible (i.e., can be adapted depending on the research context) as well as relevant throughout the research process.
In answering, they put forth the criteria of credibility, transferability, dependability, and confirmability. For Lincoln and Guba (1985), credibility Read Full Text